BES Consulting

Management consulting for mission-driven organizations

Case study: Business planning for foster care organization

Sub-sector: Human services
Client
: Foster Care Organization
Service
: Business planning


The Client
The Foster Care Organization exists to ensure every child in need finds a stable and loving home. The organization focuses on improving the recruitment and retention of foster carers, to build a stronger pipeline of available homes for vulnerable children.

The Problem
The organization’s vision and impact were clear, but without a long-term financial roadmap, it was difficult to prove sustainability, scale programming, or confidently pursue new funding opportunities.

Our Solution
We engaged in a partnership to guide the strategic direction and design a sustainable business model to underpin its growth. Together, we built an operating model and financial framework, including:

  • A 5-year financial forecast to guide long-term planning
  • Pricing strategies to optimize revenues and strengthen income streams
  • Sustainable cost structures, including the strategic use of contractors and selective full-time hires
  • An earned income system designed to create more consistent, reliable cash flow

Our Results
With a well-defined strategy and clear financial roadmap, our work provided a solid foundation for long-term planning and decision-making. The business model proved financial and operational sustainability, laying the groundwork for the organization to secure funding, scale its programming, and make smart hiring decisions.

In the words of the CEO:

Brynn was exceptional, in terms of skill, professionalism and ease to work with. Her work is already helping to shape the organizational strategy and is informing conversations we are having as well as giving evidence to potential funders.”

Want to strengthen your organization’s financial sustainability?
I’d love to help. Reach out at brynn@brynnelcocksmart.com.


Brynn Elcock Smart is a management consultant helping mission-driven organizations operate sustainably through business planning & strategy. She has advised leaders across education, child welfare, workforce development, aging, food security, arts & culture, and more.